Free U.S. Shipping on orders $75+

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Shipping & Returns

Shipping

All orders over $75 will ship for free via USPS First Class Mail. Typical transit time for this shipment method is 3-5 business days. Upgraded and expedited options are available at checkout at an additional charge.

Returns

We will gladly refund any non-personalized item(s) that are returned (post-dated) within 7 business days of the delivery date of the order. All item(s) must be unworn and in the original packaging. Please ensure that the item(s) are secure in the package so that the chain does not get tangled in transit. If an item is returned damaged a refund will not be issued. 

Please expect 10-15 days for refunds to be processed.

To initiate a return, please email love@lunaandjade.com and note your order # and reason for the return. If the item is not damaged, the return costs will be the responsibility of the buyer.

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